Orders typically arrive within 7–10 business days, depending on your location. You'll receive a tracking number as soon as your order ships so you can follow it the whole way.

Yes — it's designed with a quiet, low-vibration motor to keep pets comfortable. That said, we recommend introducing it gradually on the first use so your pet can get used to the sound before a full grooming session.

Reach out to us at [your support email] within 30 days of delivery and we'll sort it out — replacement, exchange, or refund, whichever makes sense.

It's built to handle most short-to-medium coats effectively. For very thick double coats, you may need a couple of passes for best results.